Policies/Returns

Warning!!! Sweet and Petite Bows products contain small parts which can become a choking hazard. Please supervise all children 3 years and younger when they are wearing these bows.  Never leave child unattended with bows. Make sure to store flat or on a bow holder out of reach of children. 

 

-Turnaround Time-

The time it takes to make an item is 1-5 business days. Business days are the standard Monday-Friday excluding holidays. 

 

-Shipping-

All shipping is through USPS. After items are completed you will be sent a tracking number, please be patient for all shipping information to load as it usually takes 24 hours for the system to update.

Please make sure that the address is filled out correctly during the checkout process. Sweet and Petite Bows is not responsible for an incorrect address delivery. 

Sweet and Petite Bows is responsible for all orders up until they are turned over to the post office, after that the post office is responsible for all orders.  Sweet and Petite Bows is not responsible for items that have become lost or stolen in the mail, please contact your local post office should the aforementioned occur.

 

-Pick Up-  

All local (Byron, IL and surrounding towns) orders are available for pick up. Pick up days are Thursday's from 7AM-9PM. In order for this to be possible please write "PICK UP" in the notes section during the checkout process and you must contact Sweet and Petite Bows for pick up address. You can reach us at hannahmartin5292@gmail.com

All orders that are picked up will receive a refund for shipping, should an order not be picked up by 9PM on Thursday, it will ship out the following Friday and a shipping refund will NOT be issued.  

Any orders placed after 8pm CST the Wednesday prior to Thursday pick up will be available for pick the FOLLOWING Thursday. If you have any questions about this please contact us. 

 

-Returns-

With the exception of seller error, all sales are final. 

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